Last updated: November 8, 2026
These Terms of Use are the agreement between you and FamiPatrol covering the website, the web dashboard, the Android assistant, and every other feature offered under the FamiPatrol name, which we call the Services together.
Creating an account, installing the assistant, pairing a device, authorizing a WhatsApp account, or simply signing in all mean you accept these Terms and the companion documents referred to in them.
If you do not accept them, do not install or connect anything, and stop using the Services.
You may be acting for a child in your care, another family member, or an organization. In that case you confirm you have the authority to accept these Terms on that person's behalf and to carry out the duties they describe.
1. What the Services are
The agreement follows everything the Services do: connecting an authorized WhatsApp account, syncing its records into your private storage, reviewing them read-only in the dashboard, running the assistant on a supervised device, and managing your plan.
FamiPatrol provides a private, read-only view of activity you are authorized to review. Connected WhatsApp accounts are synced into storage tied to your FamiPatrol account and displayed from that stored copy, and the Android assistant extends monitoring to a device you are legally allowed to supervise.
The Privacy Policy explains how personal information is handled, the License for the Android assistant sets the rules for installing the Android assistant, and the Canceling and refunds describes cancellation and refund conditions.
The dashboard is a viewer, not a messenger: it cannot send messages, auto-reply, or automate marketing, and it is not a WhatsApp client. FamiPatrol is independent of WhatsApp and Meta Platforms, meaning not owned by, endorsed by, or affiliated with them. Plans include a set number of device slots, and each slot links one supported device or account.
3. Your account
Keep your password private, choose a strong one, and keep the account email current, because it is how security and billing updates reach you. What happens under your sign-in is your responsibility. If you believe someone else has gained access, tell support immediately; we may pause the account while the situation is resolved.
4. Acceptable use
Do not connect any account or device you are not authorized to monitor, and do not assist anyone else in doing so. Do not use FamiPatrol to stalk, harass, coerce, or intimidate anyone, to gather information unlawfully, to attack, probe, or overload our systems, to bypass security controls, or to act against the terms of any platform the Services work with, including WhatsApp's. Reselling or misrepresenting the product is equally off-limits.
5. License for the Android assistant
We license the assistant to you personally: install and run it on devices you are authorized to supervise, within your plan's device slots, while these Terms and your subscription remain in force. The license conveys no ownership. Do not copy, resell, redistribute, or reverse-engineer the software, and do not remove the notices and protections it carries.
6. Plans, renewal, and payment
Paid features come as plans that set the price, the term, the number of device slots, and storage. Plans renew automatically at the end of each term unless you cancel beforehand, and the charge uses your original payment method. A third-party payment provider handles the transaction under its own terms; we receive what is necessary to deliver the purchase, not your full card details.
Prices, plan contents, and available payment options can change over time, but never for a term you have already paid. Review the checkout summary, meaning the product, term, slots, and total, before confirming, and if a charge seems wrong, contact support promptly with the order reference.
7. Setting up and compatibility
Setup means installing the assistant on a compatible Android device, pairing it with your account, and granting the permissions your chosen features need; connecting a WhatsApp account happens through the supported QR flow. What works depends on the device model, the system version, the permissions granted, and network conditions, and it can shift when platforms or operating systems change.
Before subscribing, check the compatibility page for your device, system, and account situation. Grant only the permissions you truly need, and expect related features to stop updating if a permission is revoked or a connection drops; restoring setup brings them back.
8. Canceling and refunds
You can stop a renewal at any time before it charges; after canceling, access continues to the end of the paid term. Refunds are assessed under the Refund Policy, which sets the eligibility conditions and the review process, alongside the rights your local consumer law gives you.
When you contact support about billing, include the account email, the order reference, and what you have already tried; for a technical issue, name the device model and system version. Never send passwords, card numbers, or WhatsApp verification codes, because support will never need them.
9. Your content
The chats, media, and device records you authorize FamiPatrol to process remain yours. You give us the limited permission needed to hold, transfer, and display that content for one purpose only: operating the Services for your account. Because the content often includes other people's information, each time you connect something you confirm that bringing it into FamiPatrol is lawful and within your authority.
10. Third-party platforms and providers
The Services rest on systems we do not control. WhatsApp is operated by Meta and Android by Google, and their decisions about APIs, policies, QR pairing, or system capabilities can change or interrupt what FamiPatrol can do at any time. Hosting, payment, and support providers also help run the service. We adapt where we can, but we cannot promise any third party's behavior.
11. Changes to the Services and to these Terms
The Services evolve: features arrive, change, or retire, and the assistant receives updates, with some features requiring a current version. These Terms may change as well; the revised date at the top shows when. Where the law requires notice of a material change, we give it, and continuing to use the Services afterwards means the current Terms govern the relationship.
12. Availability and liability
The Services are provided as described, without warranties beyond those the law does not let us disclaim. Sync timing, data completeness, and third-party behavior vary, so we cannot promise uninterrupted operation, perfect data, or compatibility with any particular account, device, or future platform change. To the extent the law allows, our total liability for claims connected with the Services is limited to what you paid us in the twelve months before the claim arose.
13. Intellectual property
The FamiPatrol software, interfaces, branding, and site content belong to FamiPatrol and its licensors. Subscribing grants a right to use the Services; it transfers no ownership. The FamiPatrol name and marks may not be used without written permission.
14. Suspension and termination
We may suspend or terminate access for an unpaid invoice, a breach of these Terms, unauthorized monitoring above all, conduct that endangers people or the service, or when the law leaves us no choice. Where the situation allows, we tell you first and give you a chance to put it right.
When access ends, features stop and stored records are handled as the Privacy Policy describes, and charges already incurred remain due. If you believe a restriction is wrong, contact support and we will review it.
Contact
Questions about these Terms, billing, or your authority to monitor something can go through the Contact Us page, or straight to our support email.